Workplace safety isn’t just about physical hazards and injury prevention—it also includes looking out for the mental well-being of employees. Recognizing signs of distress in coworkers is crucial, as mental health crises can affect focus, productivity, and decision-making, increasing safety risks for both the individual and their coworkers.
Recognizing when a colleague is struggling and knowing how to offer support can make a significant difference in their well-being. A workplace culture that encourages open communication, support, and access to mental health resources creates a safer and more productive environment.
Today, we’ll discuss how to identify signs of mental distress, how to approach a coworker in crisis, and what resources are available for mental health assistance in the workplace.
Recognizing Signs of Mental Distress in Colleagues
Employees experiencing mental health challenges often exhibit behavioral, emotional, and physical changes. While everyone has occasional bad days, consistent or drastic changes may indicate a deeper issue.
Common signs of a coworker in distress include:
Changes in Work Performance
- Struggling to meet deadlines or complete tasks.
- Increased errors, forgetfulness, or lack of focus.
- Decreased productivity or motivation.
Unusual Behavior or Mood Swings
- Becoming irritable, withdrawn, or uncharacteristically emotional.
- Reacting negatively to constructive feedback or minor issues.
- Expressing hopelessness, sadness, or excessive worry.
Physical and Social Changes
- Frequent fatigue, headaches, or unexplained illnesses.
- Avoiding interactions with coworkers or isolating themselves.
- Neglecting personal hygiene or professional appearance.
Increased Absenteeism or Tardiness
- Frequently calling in sick or leaving early.
- Sudden disinterest in team activities or workplace conversations.
Recognizing these signs early allows for timely intervention, which may prevent the situation from worsening.
How to Approach a Coworker Who May Need Support
Approaching someone about mental health can feel challenging, but a supportive conversation can make a huge impact. Follow these steps to express concern in a respectful and non-judgmental way:
1. Choose the Right Time and Place
- Find a quiet, private setting where they feel comfortable.
- Avoid bringing up the topic when they’re stressed or in a rush.
2. Express Concern Without Judgment
- Use empathetic language:
- “I’ve noticed you seem overwhelmed lately. Is everything okay?”
- “You don’t seem like yourself these past few days. I’m here if you want to talk.”
- Avoid accusatory statements like:
- “You’re being difficult” or “You need to snap out of it.”
3. Listen Without Trying to “Fix” the Problem
- Let them talk without interrupting or giving unsolicited advice.
- Acknowledge their feelings: “That sounds really tough. I appreciate you sharing this with me.”
4. Encourage Professional Help and Workplace Resources
- Suggest reaching out to HR, an Employee Assistance Program (EAP), or a counselor.
- Offer to help them find support if they are unsure where to start.
- Reassure them that seeking help is a sign of strength, not weakness.
5. Respect Their Privacy
- If they decline to talk, respect their boundaries but keep checking in.
- If their behavior suggests a serious crisis or safety risk, notify a supervisor or HR discreetly.
A compassionate and non-judgmental conversation can be the first step toward helping a coworker get the support they need.
Workplace Resources Available for Mental Health Assistance
Employers often provide mental health support programs, but many employees are unaware of these resources. Encourage coworkers to take advantage of:
1. Employee Assistance Programs (EAPs)
- Confidential counseling services for stress, anxiety, depression, and personal issues.
- Financial, legal, and family support resources.
- Often available free of charge to employees.
2. Mental Health Hotlines and Crisis Services
- National or workplace-provided 24/7 mental health support lines.
- Crisis hotlines for immediate intervention in emergencies.
3. HR and Wellness Programs
- Workplace mental health initiatives like stress management workshops and mindfulness sessions.
- Resources for work-life balance, resilience training, and relaxation techniques.
4. Supportive Workplace Culture Initiatives
- Open-door policies with managers to discuss mental health concerns.
- Peer support groups where employees can talk in a safe, supportive space.
Encouraging the use of these resources helps normalize seeking mental health support and promotes a safer workplace.
Importance of Mental Health Awareness in the Workplace
- 1 in 5 adults experience mental health issues each year, yet only 40% seek help. (Source: National Institute of Mental Health, 2023)
- 83% of U.S. workers experience work-related stress, which affects focus and performance. (Source: American Psychological Association, 2023)
- Unaddressed mental health issues cost employers $1 trillion globally due to lost productivity. (Source: World Health Organization, 2022)
- Workplaces that implement mental health programs see a 25% decrease in absenteeism and a 40% improvement in productivity. (Source: Occupational Safety and Health Administration – OSHA, 2023)
These statistics highlight the urgent need for mental health awareness and proactive support in the workplace.
How You Can Use This Information in Your Workplace
1. Be Aware of Mental Health Warning Signs
- Pay attention to changes in coworkers’ behavior, mood, or performance.
- If you notice signs of distress, offer support in a non-judgmental way.
2. Create a Safe and Supportive Work Environment
- Foster open communication and reduce the stigma around mental health discussions.
- Encourage team-based support where employees look out for one another.
3. Encourage the Use of Workplace Mental Health Resources
- Remind coworkers about EAPs, wellness programs, and confidential counseling.
- Normalize taking mental health days just as one would for physical illness.
4. Take Care of Your Own Mental Health
- If you’re struggling, reach out for support—you are not alone.
- Practice self-care, mindfulness, and stress management techniques to maintain mental well-being.
5. Advocate for Mental Health Training in Your Workplace
- Suggest mental health first aid training for supervisors and employees.
- Promote initiatives that prioritize employee well-being and work-life balance.
By recognizing signs of distress, providing support, and encouraging the use of workplace resources, we can create a healthier, safer, and more compassionate work environment.
Mental health is a critical aspect of workplace safety and well-being. By identifying signs of distress, offering support, and promoting available resources, we can help prevent crises, reduce stress-related safety risks, and create a workplace culture where employees feel valued and supported.
Take action today—look out for your coworkers, encourage open conversations, and make mental health a workplace priority. A safer, healthier workplace begins with compassion and awareness.
